Privacy Policy

Last updated: 3rd December 2025

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At Jelliemons India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.jelliemons.in, make a purchase, or interact with us.

1. Information We Collect

We may collect the following information:

A. Personal Information

Provided directly by you:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party payment gateways)

B. Automatically Collected Data

When you browse our site:

• IP address

• Browser type and device information

• Pages visited, time spent, and referring pages

• Cookies & tracking technologies (pixels, tags, analytics tools)

C. Transaction Information

• Products viewed or added to cart

• Order history

• Customer support communications

2. How We Use Your Information

We use your information for:

• Processing and fulfilling your orders

• Communicating order updates, confirmations, and shipping details

• Providing customer support

• Improving website performance and user experience

• Marketing communications (only with your consent)

• Fraud detection and prevention

• Complying with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Improve website functionality

• Analyse traffic and user behaviour

• Show personalised ads (only if consented)

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

However, we may share data with trusted third parties:

A. Service Providers

• Delivery partners

• Payment gateways

• Analytics tools (Google Analytics, Meta Pixel, etc.)

• Marketing and email service providers

These partners only receive information necessary to perform their services.

B. Legal Requirements

We may disclose data if required by law, regulation, or government authorities.

5. Payment Security

We use trusted and PCI-DSS compliant payment gateways.
Your credit/debit card details are not stored on our servers.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

You may request deletion of your data (subject to legal requirements).

7. Your Rights

You may have the right to:

• Access the personal data we hold

• Update or correct your information

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent for specific data uses

To exercise these rights, contact us at info@playplanet.co.in.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect data from children under 13.
If such data is discovered, we will delete it promptly.

 

 

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted here with the revised date.

11. Contact Us

For any privacy-related questions, reach out to us:
📧 info@playplanet.co.in